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Dealership Sales Review
sales Rating
Absolute Worst Service
Written byon 05/01/2024
I came in to take delivery of a new Hummer I ordered two years ago. The salesman wouldn't even show me the features of the truck. He said I had to buy it first before he would tell me more. Then, he didn't even know much about the Hummer. I recieved an early order credit over $8k, then learned the dealership wouldn't have to honor the credit if sold to a new buyer, So, it was very apparent they didn't want me to buy the truck. Also, there were several electrical issues after they installed the additional options.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Phoenix Grant on 05/04/2024
Dealer Response
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 558-3300 to discuss what we can do to help.
ReportPhoenix Grant on 05/04/2024
Dealer Response
Hello, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-0288 to discuss what we can do to help.
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