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Dave Sinclair Ford


7466 S Lindbergh Blvd, Saint Louis, MO 63125 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Pretty Tricky!
Written by FairCustomer on 01/25/2024

Pretty Tricky! Basically everything you fear when taking your car to a mechanic. Took my vehicle in for a recall repair. 10 minutes after leaving the service department my engine light came on (has never done so before). Returned & explained the odd “coincidence”. They insisted it was unrelated to the work they had done an hour before. Tried to charge me almost $600. After an unpleasant conversation with the service manager, they told me I was “welcome” twice as they would comp the “repair”. The 20 minute labor charge was $399, so basically their labor is $1200 per hour according to their “gift” receipt.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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