Dave Sinclair Ford

There were two recalls outstanding on my 2009 Ford Fusion. I made an appointment to have them taken care of. It was anticipated that the work could be done in a single day. My only issue is that, by noon of that day, I was told that they would have to keep the car overnight to finish the work. They did try to find me a rental (because it was covered under the recall), but were unable to do so. So I had to rearrange some appointments for the following day and depend upon a family member for transportation. Since the work was due to recalls, there was no charge, so that made the situation a bit a bit more palatable. I am satisfied with the work done. I've had work done at this dealership before and have been satisfied in the past.