Lou Fusz Chrysler Jeep Dodge Ram
Dealership Service Review
Lou Fusz Chrysler Jeep Dodge Ram Jun 2, 2022 chris If your looking for service after the sale this is not the place for you. After scheduling an appointment for a safety issue almost 2 weeks in advance, taking time off work and arranging rides to and from the dealership I dropped my Gladiator off 30 minutes early at 12:30pm on 6/2/22. When I heard nothing back after 5pm I called only to get a voice mail. They returned my call to say they didn't get to my vehicle and could they keep it overnight. Of course that won't work for me so they said come get it and to make me feel better I was told 5 other people didn't get their vehicle serviced that had appointments that day. So now I still have brake issues and a third brake light out and when I went to pick it up they couldn't find me key, had no idea what happened or why I was even there. I've purchased 3 jeeps from this place and needless to say this will be my last.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No