Van Subaru
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Dealership Service Review
service Rating
Service advisor rude and unknowlegeable
Written byon 04/23/2014
updated 06/11/2025
Son's new STI had a problem and visited all three area dealers none of whom treated us very well or resolved the problem. The absolute worst was Van's. I absolutely would not buy a car from them and experience with the others (Olathe and Lee's Summit) have me reconsidering buying a Subaru, period.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No