Van Subaru

The service department is a fraud buyer beware of unneeded service sold. My friend that just lost her husband brought her car here for service. They sold her a front and rear diff service for $247. Her car has 16k on miles and service is not due until 30k on miles. I contacted Service department to question this service and they said it was dirty. First off all diff fluid is dirty at 16k. It's they velocity that matters. If there is anything abnormal then something must be wrong with the diff in that case it should be covered under factory warranty. The service manager said he would give store credit. He never followed through because it's not going to her email. We'll she doesn't want this company to have her email. I get it but he needs to refund her credit card then. We will be filing a Attorney General Complaint on this company along with contacting Subaru so they know Van's service practices.