Herrin-Gear Chevrolet
Dealership Service Review
This could be you. I drove my truck in to the Herrin-Gear Chevorlet I-55 High Street. Jackson, Ms. For a simple oil change and tune-up where I had been going for years. But this time from the start something was off. I did not receive the quality service I was use to getting. It took them days to even get to my vehicle and I was the one who constantly had to contact them. Not the other way around. When I was eventually called and told my vehicle was ready for pickup along with the price $1033.00. Before I could get there I received another call and was told that while my truck was being driven off the rack out of the shop that the oil pump went out and blew out my engine. And that another engine would cost me around $5000.00. Now it puzzles me but if I had have took my vehicle there with engine damage then I would have been prepared to pay for the work needed. I needed a tune up the mechanic suggested a motor flushing saying it would help the truck perform better so I agreed anything to assist in the running and miliage of my vehicle. This is Herrin-Gears policy and practice now. You take your vehicle in for a simple oil change and tuneup they blow your motor up. You then have to pay them $1033.00 and the towing service $60.00 to get the vehicle you drove in home. What kind of service is that you could not even drive the vehicle after you paid for services. How do I even know the services were performed that I paid for. This has been going on for four years now they refuse to pay for damages that happen while in their service and care. Along with the poor service they have assisted in violating my rights having me arrested unjustified at which time I was assaulted. And they show no remorse they intend to drag their feet hoping that I give up or die before they pay for there wrong doing
- Recommend this dealer? No