Herrin-Gear Chevrolet
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Customer Service is a Joke.
Written by 02/15/2022
onPoor Customer Service. I ordered a new vehicle and the salesman did not order what I wanted on my vehicle. He never called me to let me know my request was not available. He made it seem as if he had done what I asked. When I picked up my vehicle, I was then told they could not get what I wanted. When I contacted the New Car Sales Manager, he told me it would be an additional $500 to get what I wanted. I will never purchase another vehicle from Herrin Gear and I will tell anyone who asks to not go there.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Vonis Green on 07/25/2022
Dealer Response
Hi, it is disappointing for us to hear that your experience was anything less than great. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (601) 354-3882.
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