Lupient Chevrolet
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Dealership Service Review
service Rating
Good Work But Poor Customer Relations Skills
Written byon 06/24/2013
updated 06/05/2025
The work seems to be done correctly & promptly. But I wish someone would teach your service managers the basic customer service rule of always acknowledging anyone who comes into your area. I had service managers walk past me without saying a word. Two other service managers were in the midst of projects, but all they had to do was look at me, nod or make some other sign of recognition & keep on with their work. I am not invisible. Acknowledge me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes