Lupient Chevrolet

Starting with my first phone call with the Sales Manager, Bryce, my experience at Lupient Chevrolet was first-class! Bryce connected me with my Sales Associate Justin, and Justin was absolutely great. He called me and made everything simple over the phone, set an appointment for later in the afternoon, and he answered my calls and took scanned documents about ten times before we met in-person that day! Justin was ready for my arrival, had the car ready, keys in my hands within a minute of my arrival and he gave a great mini-tour of the interior. We went inside to see Mike in Finance, and Mike couldn't have been better, either. I have bought MANY cars throughout the years and these guys have an excellent approach to Customer Service and a real camaraderie amongst themselves that made the place feel comfortable and honorable. Justin also was great going through OnStar and explaining other things about the my new Cruze, and he's already written to me this morning to congratulate me again and make sure I call him directly about anything. This is a formula that sustains and grows business anywhere, but you have to have the right people and Lupient does. I am so grateful! Thanks for making my new car purchase so easy and such a pleasure!!