Briarwood Ford
Back to Service Reviews
Dealership Service Review
service Rating
Maybe a little too Quick...
Written byon 04/30/2016
I have a feeling that my tires did not get rotated as part of "The Works" service package. There is a wheel lock on each wheel and the technician did not ask me for the key. I was quoted twice over the phone that the process takes about an hour to a little over an hour, but I was back in my vehicle driving off the lot within a half hour. Seems that some of the items may have been assumed to be ok, but might not have been checked at all.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Showing 1 comment
Sort by:
briarwood_f on 05/05/2016
Dealer Response
Anonymousaur, your positive review means a lot to us and were happy we could help you! We hope you continue to choosing Briarwood Ford for all your vehicle needs! Take care!
Report