Feldman Chevrolet of Novi
Back to Service Reviews
Dealership Service Review
service Rating
Oil change
Written byon 11/30/2016
updated 12/08/2016
I scheduled an oil change/tire rotation and arrived at my allotted time. I was greeted promptly and was told it would take about 1/2 hour . It was an hour 15 minutes later that the car was finished. I don't think an oil change should cost $47.82. I felt taken.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable