Todd Wenzel Buick GMC
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Dealership Service Review
service Rating
Nothing
Written byon 05/06/2022
Brought car in first thing in the morning because my engine fan runs, after I shut off the car, until the battery dies. They looked it over for two hours before deciding it might be a resistor in the fan assembly (which they don't have). For this they charged $180 and accomplished NOTHING.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Todd Wenzel Buick GMC on 05/09/2022
Dealer Response
Hi Henry. Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Thank you for bringing this to our attention. We would love a chance to make things right! Please send us an email at marketing@toddwenzel.com so that we may discuss.
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