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Todd Wenzel Buick GMC


2727 28th St SE, Grand Rapids, MI 49512 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (4) No (2)
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Dealership Service Review

3 out of 5 starsservice Rating
No more discounted oil changes
Written by Mary Lou Dirkse on 04/30/2022

Purchased auto with lifetime oil change discounts. Service rep told me that Todd Wenzel will no longer honor this discount. Bummer. I probably will not be returning to Todd Wenzel for services.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Todd Wenzel Buick GMC on 05/04/2022
Dealer Response
Hello Mary, because of the continued inflation in oil prices we’ve had to adjust ourselves and make some changes to our discount program. We do understand how this can be frustrating but are doing our best to remain competitive in the always-changing market. Again, we are sorry to hear of your disappointment.
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