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Todd Wenzel Buick GMC


2727 28th St SE, Grand Rapids, MI 49512 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (4) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
Great Service
Written by Lindabg1 on 05/16/2017
updated 06/01/2017

SERVICE an obvious goal. When repair not as first viewed, carefully explained, offered ride to fill time, and then given loaner vehicle. Called with periodic updates, still using loaner vehicle. Made sure repair completely fixed. Provided over and above expected service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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dealerreply on 06/02/2017
Dealer Response
It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, The Todd Wenzel Buick GMC Team
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