Todd Wenzel Buick GMC
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Dealership Service Review
service Rating
This is the first 1 star review that I have ever given.
Written byon 06/07/2023
I wasn't unhappy with the truck until the paint started to peel off by both rear doors. I went to the dealership to ask about getting it fixed, but the service person wouldn't even get out of his chair to look at my truck. I told him it only had 70 thousand miles on the truck, and he laughed at me. He laughed in my face and told me the guy next to him was buying two trucks. I can't say that it's fair to call this a service review because they never worked on the truck did not even look at it.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No