Todd Wenzel Buick GMC
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Dealership Service Review
service Rating
Nothing more nothing less
Written byon 08/03/2022
They have a good number of rude representatives and paid no mind to me when I was there for recall work for my car, granted I had no choice but still a poor showing on their part.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Todd Wenzel Buick GMC on 08/08/2022
Dealer Response
Hi Walter. We are sorry that your experience didn’t quite match your expectations. We would love to know more, so that we can deliver a better experience next time. You may reach us anytime at marketing@toddwenzel.com. Again, we apologize for your negative experience and hope we can figure out what went wrong so that we can fix it. Thank you.
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