Jim Causley Buick GMC
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Jim Causley Service and Repair Process
Written byon 01/06/2025
My 2020 Yukon Denali center console was stuck and couldn't be opened. The service department got it opened, taped it so that I could use it and ordered a new mechanism. About a week later Jason (the best service Rep ever - sorry Tim - enjoy retirement, called with an appointment for the installation. I have to say buying out my lease and the extended warranty was a great decision!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes