Jim Causley Buick GMC
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Dealership Service Review
service Rating
Poor Service
Written byon 10/21/2024
Overall poor customer service, quality and over priced. Staff is rude and unhelpful... Lazy and inconsiderate. Suggest to anyone to take your sales and service to another GMC dealership
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nora Sutter on 10/23/2024
Dealer Response
Kenneth, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (586) 465-1281 at your earliest convenience to discuss how we can turn this experience into a positive one.
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