Jim Causley Buick GMC
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Dealership Service Review
service Rating
Mr.
Written byon 04/07/2024
I had rain shields put on my windows, however, they were stuck on the outside of the chrome moldings. This looks like a very unprofessional way to install them. They aren't even straight! Also, I don't like that I can't control the brightness of my dashboard. I know about the push button thing but that help. During the daytime it's so dim I can't even see anything, not even the fuel gauge. is there anyway we can just set set it constant bright? Some my issues aren't necessarily the fault of the dealership. I have used this dealership for many years and have always been satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Noel Guber on 04/08/2024
Dealer Response
Christopher, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Jim Causley Buick - GMC Truck, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (800) 966-2287 to discuss ways we can better serve you in the future.
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