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Lexus of Watertown


330 Arsenal St, Watertown, MA 02472 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (147) No (2)
Service Rating
Recommend:
Yes (3) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Excellent experience, great customer service.
Written by Fran on 06/06/2025

Purchasing a car can be a painful experience. Catherine Rogers Finance Director and Kevin Silva, Sales Associate were a pleasure to work with. They were knowledgeable, responsive and laser focused on providing excellent service. Both went over and beyond what was expected. Kevin brought my new car to me and not only patiently spent forever teaching me the new technology for the car, but acted as my advisor on what might work best for me and what I didn’t need to focus on. He then encouraged me to call him repeatedly and come in any time for more assistance as needed. What a professional! Catherine also worked magic on the business end. I’m one happy customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Lexus of Watertown on 06/09/2025
Dealer Response
Fran, we're delighted to hear that Catherine and Kevin made your experience at Lexus of Watertown so positive! It's fantastic to know they went above and beyond to assist you. Enjoy your new car, and don't hesitate to reach out if you need anything else!
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