Herb Chambers BMW of Sudbury
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service Rating
Inspection Sticker
Written byon 08/07/2024
updated 08/16/2024
I made an appointment to bring my car in for its state inspection. 2pm appointment and I left at 330. Unacceptable. No offer to wash of clean car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Herb Chambers BMW of Sudbury on 08/16/2024
Dealer Response
Kevin, we regret to hear about your experience. We strive to provide timely and thorough care, so this feedback is concerning. Please reach out to us directly so we can address this issue properly. Thank you, Sean King - General Manager - sking@herbchambers.com
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