Herb Chambers BMW of Sudbury
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Routine Oil Change on 6/3/25
Written byon 06/04/2025
I recently came in for a routine oil change and was pleased to receive a complimentary car service check from the technician, who recommended some additional work that should be addressed soon. Nicolas, my Service Advisor, did an excellent job explaining the recommended next steps and the associated costs. I truly appreciated the clear communication and full transparency throughout the process—it was both reassuring and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Herb Chambers BMW of Sudbury on 06/05/2025
Dealer Response
Victor, we're delighted to hear that Nicolas and our team at Herb Chambers BMW of Sudbury provided you with clear communication and transparency during your visit. Thank you for trusting us with your vehicle's care!
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