Herb Chambers BMW of Sudbury
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Dealership Service Review
service Rating
Not Happy
Written byon 11/02/2024
I don’t understand how it cost me 1000.00 for maintenance on a car I’ve only had 6 mths, I went there for oil change and they came out with a list of things they want to do. I’ve had nothing but trouble with BMW Sudbury when I bought the car I should have know I had to go back 8 times.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Herb Chambers BMW of Sudbury on 11/04/2024
Dealer Response
Thank you for reaching out - I'm disappointed to hear of your frustration with your vehicle. Please feel free to reach out if you'd like us to look into this further or discuss any concerns you have. Respectfully, Sean King - General Manager - sking@herbchambers.com
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