Herb Chambers BMW of Sudbury
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Customer is always wrong seems to be their motto
Written byon 03/17/2025
updated 03/26/2025
Customer or customer's opinion were of no relevance surely not respected. Sales Manager was condescending and made unreasonable arguments Lot more to write will come back here and fill it up with specific details if there is any interest in listening to my experience
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Prash on 04/01/2025
I had emailed you (sking@herbchambers.com) some of the details around the same time as this review, haven't heard back. I can resend the same email if it helps
ReportHerb Chambers BMW of Sudbury on 03/26/2025
Dealer Response
Thank you for reaching out. I'm disappointed to see this feedback and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Respectfully, Sean King - General Manager - sking@herbchambers.com
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