Herb Chambers BMW of Sudbury
Dealership Sales Review
I wish there was a way to give less than 1-star!! I have lived in MA for 10+ years and have bought 6 new cars over those years – every time I wanted to buy a new car my friends would say, NEVER buy from Herb Chambers! After 10 yrs., I thought they cannot be that bad than other car dealers in town. How could I be so WRONG! I bought a $140K “New” car from BMW Sudbury – which actually turned out to be a “demo” car which the dealer insisted, in writing, from the beginning that it was a new car and NOT a demo. They claimed the GM only test drove it a for a few of days (put 200 miles). It had all the features I wanted and they convinced me it was not a “demo” so I did the deal. The day I am picking up the car I find out, by accident, that it actually is a “demo” car – demand to speak to the GSM, Mr. Walsh, and he says that his team made a mistake by telling me that is was a “new” car and that I own it now and if I wanted to “sell” it back to them I could. So, lesson learned…Buyer Beware. NEVER buy from Herb Chambers car dealers!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No