Herb Chambers Chevrolet of Danvers
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Dealership Service Review
service Rating
Warranty Service
Written byon 07/01/2014
I recently had my Grand Sport serviced by Chambers in Danvers. Brian in service helped arrange a time slot that fit my needs on two separate calls. He was friendly, energetic, and helpful. He brought out a Master Tech to be sure the condition I was reporting (an audible noise) could be confirmed before I left. The repairs were done to follow and were spot on. He also made sure I received transportation (loaner car) while my car was tied up a couple days. Overall experience exceeded my expectations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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herbchambers on 07/01/2014
Dealer Response
I'm so honored to hear you speak so highly of your experience with our team. We strive to provide each guest with the best customer experience and Brian is truly a testament to that. Thank you again and we look forward to serving your automotive needs for many more years to come.
Sincerely,
Jim Klimas
General Manager
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