Herb Chambers Kia of Burlington

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Herb Chambers Kia of Burlington
93 Cambridge St, Burlington, MA 01803 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
(71)
Recommend:
Yes (14) No (0)
Service Rating
(63)
Recommend:
Yes (20) No (1)
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Dealership Service Review

service Rating
LOF
Written by Stan V on 11/13/2023

Simple oil change took TWO hours (way too long), otherwise, service was excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Herb Chambers Kia of Burlington on 11/14/2023
Dealer Response
Thank you for the review, Stan. We apologize for the long wait during your visit and hope you'll give us the opportunity to provide you with a more efficient experience next time. Take care and thanks again, from all of us here at Herb Chambers Kia of Burlington!
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