Herb Chambers Toyota of Auburn
Dealership Sales Review
I went to Herb Chambers Toyota in Auburn to buy my first car. Greg Mathews was very personable and did not pressure me into a particular vehicle. He was honest and knowledgeable about the vehicle I was looking at. He answered all my questions and made sure my Rav4 was well taken care of when I came to pick it up. Afterwards Greg followed up and made sure I was enjoying my new vehicle and to call him at anytime in case I had any questions or concerns. The sales manager did a majority of the negotiations with me and was a bit of a pain to deal with. The initial offer wasn't even close to the prices listed on the dealership's website and then he proceeded to dispute the prices after I showed him. Eventually he gave an acceptable offer, but that's part of the car buying experience I suppose. Overall though I would recommend this this dealership. It is a great atmosphere and the staff are very friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes