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Herb Chambers Toyota of Auburn


809 Washington St, Auburn, MA 01501 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (32) No (1)
Service Rating
Recommend:
Yes (57) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Greg Mathews is the best!
Written by Edwaldo44 on 02/13/2015

I went to Herb Chambers Toyota in Auburn to buy my first car. Greg Mathews was very personable and did not pressure me into a particular vehicle. He was honest and knowledgeable about the vehicle I was looking at. He answered all my questions and made sure my Rav4 was well taken care of when I came to pick it up. Afterwards Greg followed up and made sure I was enjoying my new vehicle and to call him at anytime in case I had any questions or concerns. The sales manager did a majority of the negotiations with me and was a bit of a pain to deal with. The initial offer wasn't even close to the prices listed on the dealership's website and then he proceeded to dispute the prices after I showed him. Eventually he gave an acceptable offer, but that's part of the car buying experience I suppose. Overall though I would recommend this this dealership. It is a great atmosphere and the staff are very friendly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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herbchambers on 02/13/2015
Dealer Response
Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Greg's efforts made the difference in your car buying experience. We thank you for your business and look forward to working with you again in the future. Best, Dan Bortolussi, General Manager
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