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Herb Chambers Toyota of Auburn


809 Washington St, Auburn, MA 01501 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (32) No (1)
Service Rating
Recommend:
Yes (57) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
I was treated with respect!
Written by amandamcp on 12/06/2014

After a horrible experience at another dealership that made me feel like a second class citizen, Kevin Reid of Herb Chambers Chrysler of Millbury suggested I go here. I took his advice and I couldn't be happier. I was greeted at the door by Jimmy and Samantha already had everything set up for me. I was short on time my first trip there but I already knew I would be buying from them. I came back the next day, drove the car I was interested in and then Jimmy showed me another car that I wasn't sure I was going to like... But it turns out I LOVED it! The whole team knew exactly what I wanted. Then came time to talk numbers, which is the part I hate. Dylan made this so painless. There wasn't too much "back and forth" and we agreed on a price. Then came finance. All the paperwork was explained in a way that even I could understand it. I ended up getting an extended warranty, key replacement, tire protection and gap insurance and Andi did everything he could to keep my payments exactly where I wanted them to be.I kind of got upset thinking I wasn't going to be able to take my new car home that day but Jimmy worked his magic and I drove away in my brand new Corolla! All in all I couldn't have asked for a better buying experience. I will definitely be referring all of my friends to come here. Thank you Samantha, Jimmy, Dylan, Andi and Kevin!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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herbchambers on 12/15/2014
Dealer Response
Thank you, Amanda! We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Dan Bortolussi, General Manager
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