Colonial Chevrolet
Dealership Service Review
As smooth as could be. I first contacted OnStar for a diagnostic when the 'check engine' light came on in the dashboard. They indicated a service visit would be necessary although the car was still drivable. OnStar called my preferred service center (Colonial Chevrolet in Acton, MA) and left the call once Colonial was on the line. I was able to make an appointment for the next day which was my preference. Dropped the car off. All work was covered under the 3/36 bumper-to-bumper warranty. Got a call in the afternoon that the car was ready. Picked it up on my way home from work. The battery was fully charged (2014 Volt) and ready to go! The problem was resolved (charge port replaced) and the check engine light was off. This was the first service performed on this vehicle apart from regular maintenance (tire rotation and oil change). Very satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes