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BMW of Towson


700 Kenilworth Dr, Towson, MD 21204 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (22) No (4)
Service Rating
Recommend:
Yes (52) No (6)
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Dealership Service Review

2 out of 5 starsservice Rating
Service for brakes and seat sensor along key batteries
Written by Aminah1 on 08/01/2024

Given reasonable price for sensor snd then next day it was increased by 800.00. Brakes not fixed. Batteries replaced

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Phoenix Grant on 08/02/2024
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (667) 930-2458 at your earliest convenience to discuss how we can turn your experience into a positive one.
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