BMW of Towson
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Chris Everitt of BMW Towson is phenomenal!
Written byon 03/26/2024
I had a frustrating experience with BMW of Silverspring when my new 2023 BMW X1 developed power system issues. Despite their condescending attitude and less-than-stellar performance, they claimed to have fixed the issue. However, it reoccurred less than a month later. Seeking a better service elsewhere, I turned to BMW of Towson and had the pleasure of meeting Chris Everrit. Unlike the staff at Silverspring, Chris was exceptional in every way. He was friendly, knowledgeable, and genuinely cared about customer satisfaction. He provided frank and honest assistance without resorting to technical jargon or deceptive tactics. I highly recommend Chris for his professionalism, expertise, and customer-centric approach.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Barry Lewis on 03/28/2024
Dealer Response
Hi Nana, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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