BMW of Towson

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BMW of Towson
700 Kenilworth Dr, Towson, MD 21204 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(52)
Recommend:
Yes (23) No (4)
Service Rating
(121)
Recommend:
Yes (52) No (6)
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Dealership Service Review

service Rating
Gary Bull
Written by Gary W Bull on 08/30/2023

Brought my Chevy Corvette which I bought from the BMW dealership in for an oil change. Service was impressive and appreciated. Very courteous and professional. Only issue was the $219 oil change cost. Partly my fault since I did not ask for a quote. Did not think it would be that high.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Nyla Silvester on 09/01/2023
Dealer Response
Hi Gary, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
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