BMW of Towson

See all Inventory
Write Sales Review
BMW of Towson
700 Kenilworth Dr, Towson, MD 21204 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(52)
Recommend:
Yes (23) No (4)
Service Rating
(121)
Recommend:
Yes (52) No (6)
Back to Service Reviews

Dealership Service Review

service Rating
bmw towson service
Written by bethfly on 04/09/2023

very disappointed w service manager & communication. did NOT authorize tire replacement & was charged almost $500 for unauthorized service

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Andrew Newton on 04/12/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (667) 930-2458 to discuss what we can do to help.
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top