BMW of Towson
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Derrick Edwards , stellar service advisor
Written byon 03/16/2023
Just desired to give a well deserved "shout out" to Derrick Edwards, Towson BMW Service Advisor. Can share that Derrick is very cordial and eager to address your service requests and is most transparent in doing so. I can relate there's an utmost feeling of trust too regarding Derrick's recommendations based on his valued expertise of BMW.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Rose Schmidt on 03/18/2023
Dealer Response
Hi Joe, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.
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