BMW of Towson

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BMW of Towson
700 Kenilworth Dr, Towson, MD 21204 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
(52)
Recommend:
Yes (23) No (4)
Service Rating
(121)
Recommend:
Yes (52) No (6)
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Dealership Service Review

service Rating
Review
Written by ethical on 12/19/2022

Was great experience sales rep for service tried to upscale me with poor ethics. However overall experience was good

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Rose Schmidt on 12/21/2022
Dealer Response
Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 930-2458. We hope to hear from you.
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