BMW of Towson
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Dealership Service Review
service Rating
Unusual Problem
Written byon 09/08/2022
The headlights lights on my 2019 BMW 540i would flash on and off at random times when the car was parked and locked. Stayed on all night and drained the battery. Thee Service Advisors was great to work with. The problem was quickly diagnosed as the main light switch. He kept me informed as to when the parts were ordered and received. It was ready sooner then expected and covered by the mfg warranty.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Roman Brooks on 09/15/2022
Dealer Response
Hi Timonium, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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