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BMW of Towson

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BMW of Towson
700 Kenilworth Dr, Towson, MD 21204 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(51)
Recommend:
Yes (22) No (4)
Service Rating
(121)
Recommend:
Yes (52) No (6)
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Dealership Sales Review

sales Rating
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Written by CArolefm on 02/27/2024

I was very pleased with my sales experience. Problem came after delivery of the car. This is a used Lexus with about 5,000 miles. I should have received 2 keys plus a key card. Only got one key and no key card. I was told they would get a second key to me. As yet I have not received it

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Stephanie Mavis on 02/28/2024
Dealer Response
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 930-2458. We hope to hear from you.
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