BMW of Towson
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sales Rating
Over and Above Customer Service
Written by 11/14/2023
onThis review is shared between sales and service, as it was a coordinated effort. Both the sales manager and service manager were very professional and listened to my concerns. They both understood my concerns, and while they could’ve easily taken another route, they chose to listen and provide a quick resolution. A big shout-out to Jim S., John M., and Greg M.! It’s nice to know a business that prioritizes values and professionalism, as it’s far and few between these days. Towson BMW will get future business from me/my family due to how upstanding they are as a team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Barry Lewis on 11/16/2023
Dealer Response
Hi Derek, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
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