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BMW of Towson


700 Kenilworth Dr, Towson, MD 21204 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (23) No (4)
Service Rating
Recommend:
Yes (52) No (6)
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Dealership Sales Review

1 out of 5 starssales Rating
5 day cancellation
Written by Disappointed on 06/01/2023

Initially purchased a car, then cancelled because of defect and then my excitement turned into a nightmare. The used car I purchased was never taken off the lot and the company had my personal money for too long. Then lack of and poor communication started making me upset and sick. Even though messages left to several different store employees, the return calls just weren’t made to me. And again, the company had the car and my personal check of$18,000.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Rose Schmidt on 06/05/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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