BMW of Towson
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CPO purchase experience
Written byon 01/25/2023
Bought a ‘22 BMW X3 and although the SAV was as advertised I found it lacking an Operating Manual, and that was after being told both key fobs, mats and books were included. At the very end of their delivery, the sales person gave the explanation … “must not have gotten them with this vehicle”. Since I had already bought it; took it “as is”, but with a very bitter taste in my mouth about BMW of Towson.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Rose Schmidt on 01/27/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 930-2458. We hope to hear from you.
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