Mercedes-Benz of Hunt Valley
Back to Service Reviews
Dealership Service Review
service Rating
Service department laziness
Written byon 09/24/2023
I came in to get my car looked at because water is coming through my headliner and it has damaged some components of the car the dealership said i need my windshield replaced but it’s actually my sunroof drains and that’s what my insurance told me so now i still have to wait to see who’s going to cover this cause i bought the car from the dealership less then 3 months ago same dealer
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Nancy Gorge on 09/26/2023
Dealer Response
Hi Emmanuel, we are deeply disappointed by your experience at Mercedes-Benz of Hunt Valley. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (410) 306-7080 to discuss what we can do to help.
Report