Mercedes-Benz of Hunt Valley
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Dealership Service Review
service Rating
GREAT SERVICE
Written byon 06/22/2023
I highly recommend this Mercedes service location. They were very professional and personable. I was very grateful that they provided me a loaner vehicle at no expense since my vehicle would take longer than several days to repair. They kept in contact with me advising the status of my vehicle and were very meticulous in looking my car car over and finding safety and non safety related things that needed to be fixed. Rating is 4 out of 5 only because I feel their pricing is very inflated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Scott Styris on 06/24/2023
Dealer Response
Hello,we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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