Mercedes-Benz of Catonsville
Dealership Sales Review
Few months back I send out price quote to different dealership around Maryland including Mercedes Benz of Baltimore, which I completely duplicate of my experience I encounter with this dealership. Few things I can say about my experience about this dealer that their internet sales folks do not know how to qualify customer. One of the person I dealt with was complete an arrogant and thought that the price I was asking with other discounts I normally qualify and got them from other Mercedes dealer they it was complete fabricated. He thought I never own a Mercedes. This was not the first time I am buying a Mercedes Benz in my life. Actually almost similar attitude I got from R & H Mercedes (another Mercedes Dealer in Baltimore) and they still had those two GL in their inventory for few months by curiosity I checked the dealer inventory after I bought my GL. Last the least you don't want to wait two months or more to get back your prospective customer. This is an internet age and barely people go to the dealership to kick tires these days.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable