Mercedes-Benz of Catonsville
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Worst deal I ever seen in my life
Written by 01/23/2011
onThis is the worst dealer I ever seen in my life. Two of the sales managers are very unethical and have very mean attitude. I visit them because they email me claiming that they have big sales over the weekend. After I spent an hour filling in my personal & financial information and test drove the car, one of the manager first said that the price they have in website is a price error, however he will honor the price. However after I call my wife and have her to bring the check and required documents to buy this car, the manager suddenly claimed that he can't decide this price and need to get approval from his manager. The even worst thing is that when my wife finally arrive and we are doing the final check of the car, the manager of the manager call the sales person back and told him that they won't sell us the car. Non of both of these managers talked to us and apologize, not even told us what price they want to sell. We are sent out of door right away. We have been treat [violative content deleted]. What a nightmare experience. This is the worst two hours experience I ever have in my life time. I would go buy BMW instead of Mercedes Benz now.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No