Napleton's Schaumburg Subaru
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Dealership Service Review
service Rating
Mr G. Kush
Written byon 03/07/2019
updated 03/15/2019
Great help from service writer and tech. Engine change done very quickly upon approval of Subaru. Loaner car was excellent. Car is now running great with no excessive oil consumption. Would recommend this dealer for service. Changed a timing belt and belt tensioners along with short block exchange. This added service was on advice from tech. Minimal cost for parts as labor was already covered with engine swap. He suggested this added service while he had the engine apart saving me additional labor on my Forrester. His name was Aaron and the writer was Keith. Great job guys..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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cnapleton on 03/20/2019
Dealer Response
Hi George, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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