Napleton's Schaumburg Subaru

I received a letter from Subaru that congratulates me on the purchase of my new 2011 WRX STI and for being a valued customer I will receive a $9.95 oil and filter change. I took the car to the Napleton's Schaumburg Subaru dealership where I purchased the car and set up a oil change appointment. They then told me that the cost of the o...il change would be $62 I said no the letter states that it should cost $9.95. They said that synthetic oil is not included. The letter has no disclaimer stating that this is the case. On the contrary it says that my car by name is eligible for this price oil change. I will no longer be going to Napleton's Schaumburg Subaru for any of my needs. I recommend no one buys a car or goes to Napleton Subaru for their service need. Wish no stars was an option!