Napleton's Schaumburg Subaru
Dealership Sales Review
I recently purchased a 2014 Lexus IS 250 at Napleton's Schaumburg Subaru and I have to tell you , it's guys like this this that give dealerships the bad name.The vehicle had only 14k miles and was a clean car overall under the factory warranty. The tire pressure light was on and they ensured me it was just low on air or if it's a sensor that they will replace it. Turns out the sensor was aftermarket and faulty and they wanted nothing to do with it after the final sale . Than I go back to my original bill of sale and all the numbers were higher than what we agreed on. I know the dealership is a place of business and they need to make money, but why lie about everything you say and do. This is the primary reason why buying a car is such a negative experience. I purchased many cars from dealerships around the nation and this dealership is one you want to AVOID AT ALL COST!!! They target hard-working Americans and pinch every single penny they can for their own benefit. I had no problem letting them make some money on my trade, and I didn't even negotiate the selling price of the Lexus and yet I still got taken advantage of. I would not recommend this dealership to anybody and please read the reviews of dealerships before you go in and make a purchase.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No