Napleton's Schaumburg Subaru
Dealership Sales Review
After visiting a number of dealerships searching for a used outback, I found one I liked enough to put an offer on. I dealt with Nick Spohnholtz concerning a used 2015 outback, not budging on the price and insisting it was the best on the market, I decided to walk off the lot. Nick followed up with me once asking if I had any further questions or thoughts and did not push or pressure me into any other vehicles. After a week of researching other vehicles with similar features and mileage, I went back in and purchased the outback. I truly believe they price their vehicles accurately and fairly. Nick is a knowledgeable and friendly salesmen I would recommend to anyone. I have driven my outback for a little over a week now and an issue with a sensor has popped up. Concerned that I did not purchase any extended warranty with the vehicle and I would have to fix it myself, I took it in to the service department to see what they could do. Speaking with Chris Napleton, he assured me they would take care of it. I can not be more happy with my experience at Napleton Subaru. I will be a lifelong customer and refer anyone I can to them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes